It’s coming up Chromebooks this week as Acer is out with details on its latest Chrome OS-based laptop just days after HP lifted the lid on the Chromebook 11.
Now, the silver-tinted picture is much clearer.
First, about that Haswell – specifically we’re talking a Celeron 2955U processor based on Intel’s 4th gen Core processor architecture.
Acer is bragging about the C720′s battery life, which it claimed lasts up to 8.5 hours. The Taiwanese hardware maker’s third-gen Chromebook is apparently 30% slimmer than its predecessor, the C7, measuring 0.75-inches thick and weighing 2.76 pounds.
Something else its predecessor didn’t have? An anti-glare display, that’s what.
While we’re on the subject of the first-of screen, we’re looking at an 11.6-inch HD display brimming with a 1366 x 768 resolution. Its described as housing ComfyView HD tech, a term we’ve never heard before but one that sounds snug. Like a well worn blanket or a beanbag chair.
On the storage side of the things Acer topped the DDR3L memory off at 4GB with a 16GB SSD. This specific configuration belongs to the C720-2800, and it’s actually only the start as Acer said more configs are due in the coming weeks.
The C270 lays claim to a boot time of less than seven seconds, meaning you won’t have to wait the usually unbearable 10 seconds-plus log on.
There’s an HD webcam built into the C720′s top but users can upload photos and videos through either its USB 3.0 or USB 2.0 port. An HDMI slot found a spot on Acer’s machine to make a path for videos and other content to reach external displays and HDTVs.
Last but not least (well, maybe least) keep an eye out for the C720′s SD card reader. You’ll probably need it at some point.
C720 Chromebook availability and price
When it lands, the HP Chromebook 11 will run customers $279 (£229/AU$295).
The C720-2800 just edges out HP’s offering, coming in at $249.99 (about £156/AU$264). U.S. customers can start pre-ordering the new Chromebook at Amazon.com and BestBuy.com right now, though we’re yet to hear a specific ship date.
According to Acer, the C720 is headed to Switzerland, Germany, the U.K., France, the Netherlands, Sweden, Finland, India and Taiwan.
The top’s Google hub page tips that the machine comes packing 100GB of Google Drive free for two years.
Posted on 23 September 2013.
Surface 2 news and features
Microsoft has announced Surface 2 and Surface Pro 2 at an event in New York.
Surface chief Panos Panay claimed the new tablets could continue Surface helping “people get away from their iPad and be more productive”.
Surface 2 is the new Surface RT
The faster, lighter and thinner 10.6-inch Surface 2 comes in black and silver and now features a 1080p Full HD display as well as an Nvidia Tegra 4 ARM-based processor.
We’d expected it to be a Qualcomm Snapdragon 800 chip, due to that company’s relationship with Nokia and Windows Phone. However, Nvidia has been a Windows RT (Windows on ARM) partner from the start.
Microsoft thinks you’ll get up to 10 hours of video playback out of the battery. As for cameras, we’re looking at a 3.5MP front-mounted snapper and a 5MP lens on the back. There’s also USB 3.0.
“We’ve added the Surface logo. You’re using a Surface, you want people to know you’re using a surface,” Microsoft’s Panos Panay said optimistically.
Surface 2 comes with Office
Surface 2 still comes with Microsoft Office 2013 on the desktop, but now boasts a special version of Outlook 2013 – Outlook RT. Panay demonstrated the processing power of Surface 2 by showing us all four Office apps running simultaneously.
Surface 2 price and release date
Surface 2 pre-orders open on September 24, with the 32GB model starting from £359 in the UK and $449 in the US. A 64GB model will also be available and it will cost £439 in the UK and $549 in the US.
Although you can pre-order pretty soon, there’s a bit of a wait for the actual tablet to materialise: the Surface 2 release date is set for October 22 in 22 initial markets, including Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the United States.
China will follow in early November. Additional countries will be announced in the coming months, says Microsoft.
Surface Pro 2 is the new Surface Pro
The latest-generation Intel Haswell Core i5-powered Surface Pro 2 features a 20 percent speed improvement and 50 per cent graphics bump as well as beefed up sound thanks to Dolby. The screen is the same ClearType HD display, but with 46 percent improved color accuracy.
The kickstand also has more angles it’s positioned at 22 degrees, though you can readjust to 55 degrees), while battery power is 75 per cent up – we’re pretty relieved about that, since the Surface Pro is pretty poor on battery life.
To demo the new and improved Surface Pro 2′s PC-like capabilities, Microsoft edited raw 6K film, which has a resolution of nine times that of HD.
The Surface Pro 2 features 4GB/8GB memory configurations and 256GB and 512GB configurations.
Surface 2 accessories
But there will be new peripherals launched to go with the new Surface – including a Surface Docking Station, Surface Power Cover (with integrated 30W battery) and new colour Type Cover and Touch Cover colors. There’s also a Car Charger with USB and an Arc Touch Mouse Surface Edition.
The Surface Docking Station comes complete with three USB 2.0 ports, one USB 3.0 slot, a mini DisplayPort, Ethernet, audio In, audio Out and power.
The backlit Type Cover has 1mm taken out of the travel of the keys, so it’s now almost as thin as the original Touch Cover.
Microsoft says the Power Cover brings the Surface Pro into the realm of all-day use (improves overall life by 2.5x), while the Surface Pro simply slides in and out of the Docking Station.
Surface Pro 2 price and release date
The Surface Pro 2 price starts at $899 in the US and £719 in the UK, available in 64GB and 128GB configurations with 4GB of RAM. Bump it up to 8GB of RAM and the Pro 2 can come in 256GB and 512GB flavors.
Surface 2 and Surface Pro 2 come with free Skype calling
To help people get the most out of Surface 2 and Surface Pro 2, Microsoft says that buyers will also get free Skype calling to landlines in more than 60 countries for one year plus unlimited Skype Wi-Fi and 200 GB of free SkyDrive storage for two years. That’s pretty cool.
Original Surface problems
It seemed sure that a new Surface 2 running Windows RT was imminent due to price reductions and now Microsoft has sent out invites to the media for a New York City event which is now getting underway.
Despite the many problems and drawbacks, Microsoft says it is committed to Windows on ARM, although a cynic would say that Windows Phone also runs on ARM, so it could be that Microsoft is referring to.
By general concensus the Surface RT hasn’t done that well, although we’ve never been crystal clear on how many slates Microsoft has sold with RT.
But the fact there’s now a price cut amounting to $150 per model (equal to £98, AU$163) and a $900 million accounting writedown in the company’s financials is a sure sign the numbers aren’t stellar.
Our earlier Surface 2 rumours
There continue to be rumours that the new Surface 2 could be launched in an 8-inch version. Samsung will supposedly supply the panels for these displays.
The 10.1-inch tablet would boast the Qualcomm Snapdragon 800 processor, probably with 32GB of internal storage and 2GB of RAM.
Microsoft has been bolstered by the successful sales and international pre-orders of the Surface Pro and that means we’ll definitely see a Surface Pro 2 release date soon as a result – a device that will surely feature Intel’s new Haswell processors.
As well as Windows 8.1, we could definitely see newer technologies in a forthcoming Surface, including NFC and LTE as well as, potentially, wireless charging.
We’re also hoping Microsoft will be one of the first tablet makers to use the new high-speed, low-power 802.11ac Wi-Fi standard, especially as even the first Surface model has twin antennas.
We heard back in November that a new Xbox Surface could be on the cards and this could also be the smaller ARM-based Microsoft tablet we keep hearing about. As for when it will be here, analyst NPD DisplaySearch believes that a Microsoft 7.5-inch slate won’t hit until 2014.
1st gen Surface Pro battery life
A big problem with the existing Surface Pro appears to be battery life, with around four hours reported for most. That’s about half the battery life of Surface RT and the iPad, but while you might not be too surprised considering the Intel Core i5 that the Surface Pro runs, we’d point you in the direction of the six or more hours that many Ultrabooks can reach.
Microsoft’s leaks also show new Surface accessories and accessory colours, which could mean new charge covers for extra battery capacity.
In a two hour AMA (Ask Me Anything) session on Reddit, head of Surface Panos Panay talked about the Surface Pro in detail and had to defend the battery details against Redditors who suggested Panay – and fellow engineers who also appeared to be participating in the chat – were giving guarded answers drawn from marketing speak.
They had a point. Exhibit A is a key passage about the battery life and size, and the compromise that has been made. “If you compare [Surface] to say a MacBook Air, you will quickly see that pound for pound in battery size vs battery life, you will find optimizations that puts Surface best in its class.
“That said we picked a smaller battery to be sure we were able to give you the same performance and to keep it thin. This kept the weight under 2lbs. While these tradeoffs are challenges as much as they are opportunities, we think given the performance and experience you will be getting, it is an exciting product.”
Put simply, the 42Wh Surface Pro battery had to be small and, while it’s good for the size, there are compromises as a result.
Commenter Wiseasss wasn’t appeased. “In every paragraph you insist that the computer has ‘no compromises’, and then turn around and talk about the compromises you made. What exactly is the difference, in your mind, between ‘compromises’ (which you say this product does not have) and ‘tradeoffs’ (which you say it does)?”
Microsoft Surface power saving
His thoughts echoed many comments that suggested the Surface Pro’s battery life made it poor value up against competitor tablets and Ultrabooks. But Redditor marm0lade could see that physical size was the restriction, and that’s how it had to be.
“Do you not think they are squeezing every ounce of battery life that they can get? It’s a power hungry CPU with a tiny battery. But you need that CPU to be able to run desktop apps (do actual work). I have the Samsung Ativ tablet, which is running the same CPU as the Surface Pro, and I get 7 hours battery life. It, again, has a bigger screen/body which allows for a bigger battery.”
You’d hope Microsoft could pack a bigger battery inside the Surface Pro, but judging by its responses here, there is precious little that will happen in the short term – it simply opted for power over longevity. After all, if it had wanted to offer a more frugal Intel solution, it would have opted for the Atom chip being used by others such as the Asus VivoTab.
Some respite was provided by the Surface engineers, who were surprisingly positive when questioned about whether an external battery could be on the way for Surface Pro. “That would require extending the design of the accessory spine to include some way to transfer higher current between the peripheral and the main battery. Which we did…”
Commenters were immediately enthusiastic. Here’s Skaarg: “That response 100% sold me on the Surface. I’d been debating between the Surface Pro and other devices such as the Vaio Duo 11, Yoga 11S, etc. but knowing that an extended battery or keyboard with a battery is in the works makes me much more comfortable buying this device.”
Microsoft Surface future connectivity
Panay also provided more detail about new connectors found on the Surface Pro’s bottom dock, writing, “Wow – I’m pumped you caught that! We haven’t announced what they are for but they aren’t an accident!” he continued.
“At launch we talked about the ‘accessory spine’ and hinted at future peripherals that can click in and do more. Those connectors look like can [sic] carry more current than the pogo pins, don’t they?”
So as well as a powered keyboard dock (the like of which is appearing on many other Windows 8 devices, could we also see other peripherals appear such as a battery pack or full dock? Only time will tell.
Surface Pro storage issues
Storage space – or lack of – was also a bone of contention during the AMA. According to Microsoft recently, the base model Surface Pro with 64GB of storage only comes with 23GB of free storage. That means Windows 8 Pro and whatever other default programs and apps come loaded on the tablet will leave just 36 per cent of the drive open for users.
The 128GB model fares better, with 85GB (64.8 per cent) of the storage space left open for people to use. The Surface RT also went through some similar memory troubles. The 32GB Surface RT included just 16GB of storage when it arrived, and the 64GB version allowed users to work with 46GB of space.
Over the course of many tens of comments, Redditers were highly critical of the amount of space used up, comparing the device to others where free space was not as cited, but was still a smaller proportion of the storage space (the iPad or an Android tablet, for example).
Sag969 suggested they should have “cancelled the 64 GB model, sold the 128 GB model at $899 with no keyboard and the 128 GB model at $999 with a touch OR type cover” to alleviate the storage issues but still hit a reasonable price point.
An interesting titbit was revealed in the talk – that Office 2013 is actually pre-installed on Surface Pro – you just have to activate it. Asked if this was the case, the Surface team replied “Yes, that’s exactly what it means .”
On the 128GB version, the drive is formatted to 119 binary GB of which 89 GB is available. 10.4GB of that is taken up by Windows, while there’s 2.3GB of Office 2013.
7.8 of those can be freed up by using the built-in tool to move the recovery data to a USB drive.
The Surface team unsurprisingly suggested that the answer to a lack of storage lay with extending space via the memory card slot, plugging in an external drive or using SkyDrive adding, “Windows does provide tools that allow you to free space by easily removing applications you are not using as well as move the recovery image to a USB thumbdrive.”
“We decided to ship a Pro 64GB sku as it provides full Windows 8 and enough storage for a number of large application installs. It also provides you flexibility to extend storage should you need. If you plan to carry more personal items with you locally, our 128GB may be the better option for you.”
“Available disk space is a design choice and a tough one to make as an engineering team,” said the engineer, saying it was the result of “a clear set of tradeoffs to provide the customer more space while providing them the tools out of the box”.
“There has [sic] also been questions about why including the recovery image by default. Ideally, you will never need your recovery image, however this is a choice we would prefer the customer to make vs. having the customer need the recovery image not realizing they needed to create one themselves.”
Microsoft Surface display issues
During the chat the Surface team also cleared up how it came to ship the Surface Pro after RT. And the answer is surprisingly simple: “We started the Pro 3 months after we started Surface RT That is exactly when we staffed the team to go and bring this product to life.”
The final point of interest from the AMA concerned the 1920
Posted on 15 August 2013.
It used a company blogpost to confirm that the tablets will be sold through RealDomen in the UK, adding that additional partners will be authorised to provide them in “the coming weeks”. Microsoft’s channel partners sell to commercial, education and public sector customers, but not consumers or retailers.
Other new countries being served are Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Luxembourg, Netherlands, Norway, Portgual, Spain, Sweden and Switzerland.
Microsoft says that businesses can get additional benefits by opting for its Surface tablets through its channel partners, including extended warranty and accidental damage support, in addition to device recycling offers and data protection.
In company blogpost in July, Forrester analyst Tithankar Sen wrote that Microsoft should focus on creating an ecosystem of partners made up of distributors and resellers to add value to the Surface. He suggested that this could be achieved by delivering integrated solutions to enterprise customers in a similar manner to how Google and Apple focus on consumers that use their devices for work purposes.
Ramping up distribution of Surface tablets through channel partners may be an increasingly attractive option for Microsoft, which took a $900 million charge on unsold tablets during its fourth fiscal quarter due to low consumer interest and reflected poor sales.
To make matters worse, the company is currently facing a lawsuit by a US law firm acting on behalf of Microsoft shareholders that alleges it made ‘false and misleading’ financial statements that failed to reveal the extent of the devices’ poor sales, which had a knock-on effect for investors buying stock at a particular time.
However, Microsoft is hoping that the impending release of its long awaited Windows 8.1 update on October 17 will have a reinvigorating effect on the two products, particularly the Surface RT model, which has been widely panned since its release almost a year ago.